2021 Dodge Co. IT – Top 10 Priorities
Target Goals, Projects, & Objectives
Approved on the 2nd day of February, 2021.
1. Cybersecurity & Risk Management
governance; security frameworks; training and awareness; third party risk; data protection; budget and resource requirements; surveillance; life-cycle replacements; firewall enhancements; multi-factor-authentication; physical security; cyber recovery; system security hardening
2. Legacy Systems Life-Cycle Replacements
enhancing, renovating, replacing, decommissioning legacy platforms and applications; business process improvement; exporting perpetual retention data; replace aging computer systems within life-cycles; upgrade systems for reliability, application enhancements, and security patches
3. Data Information Management and Analytics
data governance; data architecture; strategy; data-driven reports; roles and responsibilities; legacy system perpetual data; core system upgrades & enhancements
4. Identity & Access Management
access control; authentication; credentialing; digital standards; workforce access; digital services; workflows; system hardening; multi-factor-authentication; training and awareness
5. IT Policies, Compliances, & Procedures
development and approval of IT policies, including: governance, compliance, operations, security, and services annual review cycle; defining policies, guidelines, procedures, and standards; compliance and file-level monitoring, Intranet
6. IT Services Helpdesk & Project Management
customer service strategies; customer confidence; trust and collaboration; continuous improvement; learning together; service level agreements; resource aligning; project planning; project intake; helpdesk system enhancements
7. Broadband / Infrastructure Connectivity
strengthening county and statewide connectivity; support rural broadband expansion; replace legacy core county network infrastructure; enhance disaster recovery and contingency infrastructure
8. Budget, Cost Control, Fiscal Management
manage resources; continually enhance enterprise-resource-planning (ERP); strategies for savings; utilize grant funding programs; reduce and avoid costs; manage funding and budget constraints; systems life-cycle total-cost-of-ownership (TCO) analysis; return-on-investment (ROI) analysis
9. Digital Government/Digital Services
citizen-centric framework for digital services; portals; improving digital and in-person citizen experience; accessibility
10. Workforce & Awareness Training
continuous improvement; learning together; empower future workforce; transformation of knowledge, skills, and experience, workforce training and awareness; business service alignment and integration
